Free shipping & returns on all orders in The Netherlands.

Shipping & Returns

Shipping terms 

What countries do you ship to? 
Currently we ship to The Netherlands, Belgium, France and Germany

How much is the shipping cost?
All orders within The Netherlands are free of charge. Shipping to Belgium, France and Germany cost €6,-.

How long does it take to ship?
Your package will arrive on your doorstep within 5 working days (this does not count for pre-orders). 

Return policy

Do I need to pay for returning my order?
No we got you covered ;).

Within how many days can I return my purchase?
You have 30 days to decide if you want to return your purchase. This way you can give your item(s) a good thought like you would in a physique shop. Nonetheless if you decide to return your order, it must be in the same condition as you received it. So it must not be worn and all the tags need to be attached. 

How do I return my order?
Firstly we would like to know if you want to return your order. You can give us a notice by sending an e-mail to orders@rosesandlilies.nl or you can fill out the return form on our website. Remember you have to send your order within 14 days that you gave us notice. 

After we received and checked your order, we’ll process the payment. The amount of the order we’ll be sent to the account that has been used for placing the order. You can expect the payment within 7 working days.